Runwell

Getting started

You can use Runwell in Norwegian, English, Swedish, Danish, Finnish, and Polish. Here’s how to switch.

Change Language

How to Navigate Runwell

Access Runwell wherever you are — on mobile, tablet, or directly in your browser.

Download the Runwell App

After your trial period, access will be restricted unless you add a card.

Add a Payment Card

It might sound a bit strange, but if you want to be part of your location, you’ll need to add yourself.

Add Yourself to a Location

Do you have more than one place? Here’s how to add multiple locations.

Add More Locations

Starting fresh in a new system can feel daunting — but don’t worry, we’ll help you along the way!

Transfer Data from Other Systems

Choose your language, download the app, and adjust other settings

Customize Your Profile

When the Food Safety (IK-mat) procedure is activated, a set of tasks is automatically created. Let’s adjust them to fit your needs.

Adjust Temperature Readings

Just like you adjusted your temperature readings, you can now review, edit, and add all routines and tasks to fit your business.

Adjust Routines and Safety Rounds

Create Your Own Routines

It’s not always easy to turn paper routines into digital workflows. Here are some tips and tricks to help you out.

From Paper to Runwell

Set up routines tailored to your business

Establish Routines

Employees are invited into the system with a job title. We will now adjust and add job titles, and change the job title of an employee

Customize Job Titles

Add Employees

Roles like kitchen manager are set up as key roles. This makes it easy to keep track of extra responsibilities.

Customize Key Roles

Chat is the perfect way to get employees to use Runwell every day.

Create Automated Chats

Runwell has four different access levels. This article explains each level and how you can update them.

Access Levels

Runwell offers many possibilities, but for employees it’s extremely simple.

How Runwell Works for Employees

Get Your Team Onboard

The right training always helps you get off to a good start

Training Employees and Managers

Feedback, encouragement, and accountability drive results

Follow-Up from Managers

Here are some tips and tricks to get employees more engaged in Runwell

Tips to Engage Your Team

Tips and tricks for getting the most out of Runwell

How to Succeed with Runwell

Pre‑filled feedback makes it easy to do the right thing. Here’s how to set it up.

Pre‑filled Feedback / Deviations

Set up info channels – the modern version of an intranet.

Info Channels as Intranet

The magic happens when the systems talk to each other!

Connect to Planday and Sensors

We love it when customers want to help make Runwell even better

Suggest New Features

Want to try out new features before anyone else? Join RunLab!

Join RunLab

Extra features for those who think Runwell is awesome!

For Enthusiasts

Log in

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Free trial

Runwell.com

Find answers and get help from Intercom Support and Community Experts

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